203. How do winners take all?
In business, politics, art, and sports, we see that
‘the winner takes all’. The spoils of victory in competition accumulate to the
winner and the rest drops out. How does that work?
The general principle is that resources spawn more
resources. More in particular, there are four mechanisms.
First, in the science of markets and consumer
behaviour there is the notion of contagion.
Users already having a product trigger or ‘contaminate’ those who do not
yet have it, by showing it off (in ‘conspicuous consumption’), or telling about
it. In the process, more users generate more contagion. However, at the same
time the number of people not yet contaminated dwindles. Mathematically, this
yields an S-shaped curve of the product’s adoption. First, the rate of increase
increases, later it declines, and consumption levels off at a saturation level.
However, the producer can come up with new models or versions of the product,
generating renewed demand.
Second, in economics there is the notion of network externalities, or the ‘telephone
effect’. To be useful, a telephone must connect with others with technically
compatible telephones. The producer who first introduces a product successfully
has an advantage in offering a base of users that increasingly outdistances any
newcomers. This generates a race to be the first to enter and build a base of
users, to set the snowball rolling. Examples are Microsoft with Windows,
Google, Facebook, Twitter, AirB&B, etc. The more faces there are on sight
in the Book, the more people want to join that site. Faces evoke faces. An
added twist is the flood of advertisers and buyers of data from the system. The
more users, the greater the attraction and the need to advertise there. Moving
fast breeds moving faster. Like the contagion effect, this may die down as
saturation sets in. Again, the trick then is to keep on adding new products or
bells and whistles to keep the ball rolling.
Third, in networks there is the phenomenon of preferential attachment. Those nodes of
the network (the things connected, such as works, people, firms) that have most
connections are the most attractive to connect to. So, having connections
breeds connections. Power breeds power. Fame breeds fame. Being connected to
the best connected also helps to breed your connections. You don’t want to be
caught out not having read the latest bestseller by a best-selling author. For
a scientific publication, a high citation score, supposed to be a measure of
quality, evokes more citations. Network theory shows, however, that this may
also work against the winner, because as he/she gets more crowded with
connections, this may also start to hamper him/her and lock him/her into that
position, and may produce a basis for the formation of opposition.
Fourth, in cognition there is an accumulation of the ability
to learn. The more you know, the higher your absorptive capacity: your ability to absorb what others know. This is
partly cognitive, in knowledge, and partly relational, in ability to deal with
people with a different outlook. However, here also there is a dampening
effect: the more you know, the more difficult it may become to still find
someone with something new to offer.
All four processes show the Matthew effect: the rich
get richer and the poor get poorer.
However, there are forms of dampening or saturation.
Radically new innovations may melt down the current snowball, contagion peters
out, central network positions may get swamped and strangled, existing sources
of knowledge may dry up, and radically new knowledge may invalidate the
accumulation of the old.
No comments:
Post a Comment